What you need to know about Jackpot City

5 min read

The official website of the casino JackpotCity is a platform with a fairly long history that has existed in the gambling entertainment market for more than 15 years. The brand is owned by a licensed operator that offers its customers a large collection of games. Most of them are slot machines, but the catalog also contains live broadcasts, table and card online slots.

About the casino
The opportunity to play slot machines in the casino JackpotCity for money for fans of gambling appeared thanks to the operator Ellmount Entertainment Ltd. The company is registered in Malta and holds an MGA / B2C / 202 / 2011 license issued by the local regulator. The site has been operating since 2005 and offers quite attractive conditions for both beginners and regular customers – everyone will find suitable promotions for themselves.

The design is worked out well: the sections are convenient, there is nothing superfluous. On the main page, visitors see a large banner with an advertising welcome bonus at the top, and immediately below it there are blocks with available games.

There is no full-fledged help center and even a small FAQ on the site, so users are forced to look for all the necessary information in the terms and conditions or check with technical support.

In the upper left corner there is a small button, when clicked, a menu with the main sections of the site and a link to support opens. The interface language selection panel was lowered to the footer. It also contains the gambling commission icon, lists the supported payment systems and publishes links to pages with useful information: user agreement, blog, information about the operator, and so on.

Bonuses and promo codes
Beginners usually start playing at the Rum casino on the official website with a generous welcome bonus. Also on the page with special offers, promotions with a limited duration periodically appear.

welcome bonus. The welcome package allows the user to receive +100% on the first deposit and 100 free spins. The maximum cash reward is €1,000, while the limit on the amount that can be won with free spins is only €100. The promotion does not apply to customers who fund their account using Skrill or Neteller. The conditions for activation and wagering of the bonus are as follows:

The minimum deposit is €10.
Wager – x35.
The maximum bet for wagering is €5.
Bonuses are valid for 60 days.
Free spins are issued within five days for 20 pieces. They can be used in slots from the Bonus Games section. Cash bonuses are also only allowed to be used in these slots.

Software and slot machines
The list of gambling games includes products from such major manufacturers as Microgaming, NetEnt, Yggdrasil, Betsoft, Pragmatic Play, Big Time Gaming and many others. All slots have a demo mode that allows you to get acquainted with the gameplay, explore the interface, spin the reels and even play in bonus rounds.

When going to the Slots section of the main menu, the visitor sees several blocks on the screen, in which slots are distributed. Among them there are the following categories: multi-line machines, recommended, popular, classic, thematic and others. There is one inconvenience: slots cannot be filtered by developers, but there is a search by name and several sorting options (for example, in direct or reverse alphabetical order).

The block with themed slots contains slot machines designed in the style of famous films, cartoons, video games and even TV shows.

Live Dealer Games
Almost all games with real dealers are offered by two manufacturers – Evolution Gaming and Pragmatic Play. There are also several broadcasts from other providers, but they can be counted on the fingers. For the convenience of visitors, all games are divided into categories: roulette, blackjack, poker and others.

It will not work to bet free chips against real dealers: the user must first register and replenish the account. The collection contains tables with different limits, so both fans of low limits and high rollers will find suitable entertainment.

Other casino products
Cards and table games are grouped into the following blocks: poker, roulette, blackjack, others and “first person”. The last category includes various online entertainment in an unusual setting. All of them have demo versions that work even without entering the official website in a registered account.

Creating an account at the online casino JackpotCity takes place in three stages, which the player is warned about even before registration begins:

Specifying an email address.
Inventing a suitable password, entering a phone number.
Filling out a short questionnaire with personal data.
After that, you need to confirm your mobile phone number. It should receive an SMS with a six-digit code. Until the client does this, he will not be allowed to make deposits or activate bonuses, but it will be possible to play slots for free in the casino JackpotCity.

Account verification with sending documents is requested immediately, as soon as the user first tries to withdraw money from the account. Usually the procedure takes up to 24 hours, but sometimes it takes longer. The main thing during registration is to indicate reliable data that matches the passport.

Mobile version
If the user prefers to play his favorite slots on the phone, he is given this opportunity. The operator took care of creating a mobile version of the site, which is designed in the corporate style of the casino, but at the same time it differs from the desktop version in structure. Slots and all functions work in any browser that is available for phones.

Support service
Multilingual technical support is available via email or live chat right on the site. Consultants respond to clients in English, German, Swedish, Spanish and Finnish. There is no Russian in this list, so users are forced to resort to the help of online translators.

The support team is quite responsive. Specialists help to deal with all situations that relate to the operation of the casino. If the consultants have difficulties with the answers, they redirect the players to the administration and issue an appropriate e-mail address for this.

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